Goal Setting: Sandpoint Marketing will work with owners, boards of directors and management to set realistic and measurable goals. Through analysis and detailed follow up, we can clear a path for your team to achieve benchmarks for the business and your staff.

Customer Service Training: Sandpoint Marketing will design and implement customer service training tailored for your business. We have a variety of techniques and programs available for you to choose from.

Customer Service Audits: Working with ownership, we can implement various levels of customer service monitoring to measure how well your staff is following programs currently in place. Audit reports include options for your business to improve or expand the level of service provided to your clientele.

Facilitate Meetings: Sandpoint Marketing will serve as an independent and unbiased facilitator for important meetings. Our facilitation will increase productivity by keeping the meeting on agenda, on task and lessoning the opportunity for personality conflicts, mission creep and other distractions.

Meeting Training: Do your regularly held staff, sales and management meetings wander off task? Do they take 3 hours to cover 1 hour worth of material? Do you have proper documentation and follow up to your meetings? Sandpoint Marketing will train you to run efficient, professional, focused and most of all, productive meetings.

Conflict Resolution: Are there key people within your business who are the cause or focus of tension and friction in your business? Are you ignoring these conflicts, hoping they will resolve themselves? Have you tried to mediate, time and time again with little or no success? We can help. Sandpoint Marketing will give you tools to professionally and successfully handle conflict in your office. Let us help you ease the tension, improve the atmosphere and create a healthy work environment where you and your employees can achieve success.

Owner/Manager Training: Many small and medium sized business owners and managers literally get in their own way, in their struggle to stay profitable. The fog of day to day operational responsibilities can hide opportunity and prevent personal and business success. Sandpoint Marketing will help you navigate, organize and maintain accountability so that your personal and professional goals are clear and achievable.

Professional Referrals/Networking: Sandpoint Marketing will show you the advantages of professional networking and provide solid referrals for other professional services your business may need. Creating a solid team of professionals can increase efficiency, cut down on costly mistakes, free you up to expand and grow your business and increase the number of those willing to refer others to you.

Business Services: Sandpoint Marketing also offers assistance with spreadsheet creation, business planning, forecasting and scheduling. We offer programs to assist your business in starting and maintaining direct mail programs, including newsletters. We also are a Constant Contact Business Partner and can handle all of your email marketing and list maintenance.

* Our initial 1 hour consultations are free and without obligation. Together, we can tailor a plan and relationship designed to create opportunities for your success.